Peer-to-peer
Trading safely peer-to-peer
In the peer-to-peer market you trade directly with other customers. The exchange holds the asset in escrow so that neither side can cheat the other — as long as you keep to these few rules.
2 min read · Checked on 27 Oct
How escrow works
When a trade opens, the seller's crypto or currency is locked from their balance and is out of both parties' hands until the trade ends. It is released in only three ways: the seller confirms the money arrived, the exchange's staff decide a dispute, or the trade is cancelled or expires before payment is claimed and the asset returns to the seller.
The exchange never receives your tomans; payment is always directly between the two parties.
The contract
Before posting or taking an offer, you accept the peer-to-peer trade contract. The version each side accepted, and when, is recorded on the trade's receipt, with the full text attached.
If you are buying
- Pay only from a bank account in your own name, and only into the account shown on the trade's page.
- Compare the account holder's name with what your bank shows when you transfer.
- Once you have paid, enter the bank's genuine tracking code and tap I have paid. You can also send the receipt in the trade's conversation.
- Never claim a payment before you have actually made it.
If you are selling
- Release the asset only when the money is actually in your account. A bank text, a receipt or a screenshot is not enough — all of them can be faked.
- A release cannot be reversed.
- If the money has not arrived but the buyer claims payment, do not release: raise a dispute.
Signs of a scam
- Being asked to carry on the trade outside the platform, in a messenger or by phone.
- Being asked to pay into an account other than the one shown, or to be paid by a third party.
- Hurry and pressure to release before the money arrives.
A trade that continues outside the platform loses the exchange's escrow, and the exchange cannot decide it.
Disputes
Once payment has been claimed, either party can raise a dispute. From then on staff see the conversation, tracking code, receipts and record, and decide whether the asset goes to the buyer or back to the seller. Before a dispute, your conversation is between the two of you only.
- Where your tomans are at each step of a currency tradeIn a currency room your tomans are locked by the exchange and the seller sends the currency to your own account abroad. This guide says where your money is at each step and what releases it.
- The dispute centre: a safe stop, reviewed by a supervisorIf money did not arrive, or the amount or account did not match, raise a dispute. The escrow stays locked, both sides' evidence is seen, and a person — not a clock — decides.
- Working with Iranian: the suppliers' clubIf you hold a bank account abroad and can deliver currency, you can sell in the currency rooms. At the start only invited partners are admitted; this guide says how, and what it commits you to.
- Selling on the peer-to-peer marketHow to post a sell offer, list several receiving accounts, when to confirm payment, and what happens if the buyer does not pay.
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