Opening an account and getting verified

Signing up

1. 1On the sign-in page, enter a mobile number registered in your own name.
2. 2Enter the code sent by SMS. It works once, lasts a few minutes, and only a few attempts are allowed.
3. 3Type your full name as it appears on your national card, and choose a password.

Nobody from Sarafi Iranian will ever ask for your SMS code or password — not by phone, not in a messenger.

Verifying your identity

You can trade up to a set amount without verifying. Larger amounts, withdrawals and the peer-to-peer market need verification. The exact limits are on the Limits page of your profile.

1. 1Under Identity, enter your national ID number, date of birth and address.
2. 2Upload a photo of your national card (or birth certificate) and a selfie holding the document. Make it bright, complete and uncropped.
3. 3Submit. Staff review the documents, and you are told the result by notification and email.

How your documents are kept

• Files are checked before they are stored to make sure they really are pictures or PDFs, and photos are redrawn, which removes hidden data such as a phone's location.
• Every time a member of staff opens a document, it is written to the audit log.
• Documents are kept in storage only the platform can reach, not browsers.

If your request is rejected

The reason is shown on the Identity page; the usual ones are an unreadable picture, a cropped document or a name that does not match. Upload the right document and submit again.