Spotting a scam before it happens

Fake support

Someone on Telegram, WhatsApp or the phone says they work for the exchange and, to "fix a problem with your account", asks for an SMS code, your password or your two-step code.

• Sarafi Iranian's support will never ask for these codes.
• Support never suggests moving your assets to another address "for safety".
• The only official channels and numbers are the ones on the contact page.

Copycat sites

A page that looks like the exchange but whose address is slightly different: an extra letter, a hyphen, another domain. A password typed there goes straight to the thief.

1. 1Always type the address yourself or use a saved bookmark.
2. 2Before typing your password, look at the address bar: sarafiranian.com.
3. 3Do not sign in through links in text messages or adverts.

Payment outside the trade

On the peer-to-peer market, the other side suggests finishing the trade outside the trade screen "to make it quicker", or paying before the asset is locked in escrow.

Fake receipts

A buyer sends a picture of a receipt for a transfer that never happened, or whose amount has been edited. Do not confirm payment until you see the money in your own bank account; an uploaded receipt is not a bank statement.

Guaranteed returns

Anyone offering "fixed daily profit" or "risk-free investment" in currency or gold either does not know what they are saying or does. Sarafi Iranian has no investment schemes and no guaranteed returns.

If you were taken in

1. 1Change your password straight away and sign out of every device.
2. 2Contact support so withdrawals can be stopped.
3. 3If money was moved, contact the cyber police (FATA) and keep every reference number.